Frequently Asked Questions (FAQ's)

What are the main benefits of the American Fleet Service loyalty program?

Our loyalty program offers fleet managers a 2% cashback on all services and owner-operators a 1% cashback. These rewards accumulate as points in your account, which you can redeem for future services. This program helps you save money and manage your maintenance budget more effectively.

What are your storage rates for light-duty and heavy-duty trucks?

We offer competitive rates for both light-duty and heavy-duty truck storage. For light-duty trucks, the cost is $100.00 per month or $30 per week. For heavy-duty trucks, the cost is $125.00 per month or $40 per week.

Do you service any specialty equipment?

We do! In addition to our standard offerings for diesel trucks and fleets, we also provide repair and maintenance services for the following specialty equipment: boom lift service and repair, dump truck hydraulic service and repair, lift gate service and repair, and box truck repair. We also offer repair services for trailers, heavy equipment, and buses (specifically passenger and school buses).

Is it true you offer a free courtesy check?

Absolutely! Every vehicle that comes into our shop receives a free courtesy check. This includes a thorough inspection of the vehicle to ensure everything is in good working order, beyond the initial repair request.

Do you provide services for areas outside Portsmouth, VA?

Yes, American Fleet Service serves not only the Portsmouth, VA area but also extends our services to Norfolk, Virginia Beach, Chesapeake, Suffolk, and Hampton. We cover a 100-mile radius, providing comprehensive storage solutions for a wide range of locations.

How can I schedule an appointment?

You can schedule an appointment for your truck, fleet, or diesel vehicle by calling us at (757) 488-8300. Our team is ready to assist you and work to ensure your diesel vehicle gets the care it needs.